FAQ

Classic Candy Box is a monthly subscription box featuring classic candy throughout the decades. We are monthly subscription-based company that sends out a different box of classic candies each month. Choose from a one month, three-month, six-month or twelve-month plan.

Each month you will receive about a pound to one and half pounds of candy (at least 25 pieces) varying in chocolates, hard candies, chewy candies and anything in between.

• Each month you can expect to see different candies from different decades. Some candies you’ll see include:
  • Classic Candy Bars
  • Wax Lips
  • Candy Buttons
  • Candy Cigarettes
  • Gum Cigarettes
  • Candy Necklaces
  • Pixie Stix
  • Poprocks
  • Slo Pokes
  • Sugar Daddy
  • Zotz
  • Much, much more!

We offer month-to-month subscription plans as well as three months, six months, or twelve-month plans.

It’s all about the element of surprise! We won’t announce what was included in each month’s box until a week after the drop date. You will receive an information card that provides you the names of each item inside your box.

• We take orders until the last day of the month, and the boxes go in the mail on the 9th and you should receive your box between the 10th and 15th.
• If you signed up on the 1st of the month or after, please note that you will receive your first box the following month.

* If you signed up for a three, six or twelve-month subscription, your card will be run the day you sign up. At the end of your subscription, the amount will be run again on the 15th after your last subscription box term.

Unfortunately, at this point we only ship to the US. We do plan to expand and ship to other countries in the future!

If you have food allergies, we recommend that you do not subscribe to Classic Candy Box as some snacks contain common allergies such as wheat, nuts, and lactose. Since not all candies lists all the ingredients we recommend that you not subscribe to Classic Candy Box if you have food allergies.

We accept Visa, Mastercard, Discover and American Express credit cards as well as debit cards.

Due to the nature of our product, we are unable to accept returns. Refunds may be issued in rare instances at our discretion.

If you need to update your billing information at any time, please log in to your account to make changes or email us directly at customerservice@classiccandybox.com.

If you have signed up for a three, six or twelve month subscription, you cannot pause your subscription. If you are signed up for a month to month subscription, you can cancel at any time. You must cancel by the 10th of each month in order to avoid your card being run again for month-to-month subscribers.

If you signed up for the three month, six month, or twelve month plan, after your plans duration, your subscription will automatically renew unless you cancel it.

Unfortunately, due to the recent shipping laws, we are required to collect minimal shipping fees on each order.

Classic Candy Box subscriptions will be shipped around the 9th of each month. Subscriptions will arrive within 5-10 business days based on normal shipping times of our carrier.

Yes, we encourage it! We love when customers give a gift of a monthly box of candy. Many of our subscribers give a gift in addition to their own subscription. Our boxes make perfect gifts for both the younger and older ages.